Collision Center Service Writer

Raleigh, NC
Full Time
Mid Level

Position: Collision Center Service Writer

Our client is seeking a skilled Collision Center Service Writer to provide exceptional customer service and streamline operations in our bustling collision center. If you're passionate about delivering top-notch service in a fast-paced environment, we want to hear from you.

Responsibilities:

  • Greet customers and assess their collision repair needs
  • Document vehicle damage and prepare accurate repair estimates
  • Coordinate with technicians to ensure timely completion of repairs
  • Communicate with insurance companies to facilitate claims processing
  • Keep customers informed about the status of their repairs
  • Resolve any customer concerns or issues promptly and professionally

Qualifications:

  • 2 years experience as a service writer, preferably in the automotive collision industry
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize in a busy environment
  • Proficiency with computer software and basic math skills
  • Knowledge of collision repair processes and insurance procedures is a plus

Benefits:

  • Competitive compensation: $25 - $30 per hour
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement savings plan with company match
  • Ongoing training and development opportunities
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