Collision Center Service Writer
Raleigh, NC
Full Time
Mid Level
Position: Collision Center Service Writer
Our client is seeking a skilled Collision Center Service Writer to provide exceptional customer service and streamline operations in our bustling collision center. If you're passionate about delivering top-notch service in a fast-paced environment, we want to hear from you.
Responsibilities:
- Greet customers and assess their collision repair needs
- Document vehicle damage and prepare accurate repair estimates
- Coordinate with technicians to ensure timely completion of repairs
- Communicate with insurance companies to facilitate claims processing
- Keep customers informed about the status of their repairs
- Resolve any customer concerns or issues promptly and professionally
Qualifications:
- 2 years experience as a service writer, preferably in the automotive collision industry
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a busy environment
- Proficiency with computer software and basic math skills
- Knowledge of collision repair processes and insurance procedures is a plus
Benefits:
- Competitive compensation: $25 - $30 per hour
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement savings plan with company match
- Ongoing training and development opportunities
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