Call Center Representative

Call Center Representative - Join Our Dynamic Team

Compensation: $17–$20/hour + Commission

Work Arrangement: Initially remote, transitioning to in-office at Duluth or Lawrenceville, GA

Schedule: Monday–Friday, First Shift

Benefits: Full benefits package after qualifying period

About the Role

We are searching for enthusiastic, customer-centric Call Center Representatives to become an integral part of our team. This role offers the opportunity to assist customers by providing personalized solutions in areas such as high-speed internet, home security, mobile services, smart home technology, and more.

While this position starts remotely, you will transition to working in our Duluth or Lawrenceville offices after an initial period.

What You’ll Do

In this role, you’ll engage with customers through both inbound and outbound calls, offering tailored product recommendations and solutions to meet their needs. You’ll guide potential clients through the advantages of services like high-speed internet, mobile solutions, and home security systems, ensuring they fully understand their options. You will also play a critical role in driving sales by promoting products and closing deals. Additionally, you’ll be responsible for keeping accurate records of all customer interactions and sales data in our CRM system. Addressing customer questions, concerns, and objections with professionalism is key, and you’ll need to stay up to date on the latest product offerings and industry trends to provide exceptional service.

What We’re Looking For

• Proven experience in call center sales or a similar sales-driven role.
• Excellent verbal communication and persuasion skills.
• Ability to manage a high volume of calls while maintaining a professional demeanor.
• A self-starter with a passion for exceeding sales targets.
• Familiarity with telecommunications or technology-related products is a plus.
• Reside in the Atlanta area, with the ability to commute to either Duluth or Lawrenceville once the role transitions to in-office work.

What We Offer

• Competitive hourly pay of $17–$20/hour, plus commission.
• Flexibility to start working remotely, transitioning to in-office at Duluth or Lawrenceville.
• Full benefits (medical, dental, vision, and more) after a qualifying period.
• Enjoy a consistent Monday–Friday schedule—no weekend shifts!
• A supportive and collaborative team with growth and development opportunities.

How to Apply

If you have a passion for sales, customer service, and technology, we want to hear from you! Apply today to join a growing company that values innovation and teamwork.